Terms & Conditions
Updated: Feb 5, 2025
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the user-generated content platform ("Platform") operated by Scale Social AI, Inc. ("Scale Social AI," "we," "us," or "our"). By accessing or using the Platform, you acknowledge and agree to these Terms. If you do not agree, you may not use the Platform.
We may update these Terms at any time, and your continued use constitutes acceptance of the modified Terms.
2. Additional Terms
Your use of the Platform is also subject to:
- Our Privacy Policy, which governs how we collect, use, and disclose your personal information.
- Our Cookie Policy, which explains how we use cookies and similar technologies.
By using the Platform, you acknowledge and agree to these additional policies.
3. Changes to the Platform
We reserve the right to modify, update, suspend, or discontinue the Platform or any of its features at any time without notice.
4. Account Security & Responsibilities
You must be at least 18 years old to use the Platform. If you are under 18, your legal guardian must consent to your use of the Platform.
You must maintain the confidentiality of your account login credentials and are responsible for all activities conducted under your account.
We reserve the right to suspend or terminate your account if we detect unauthorized use or violation of these Terms.
If you suspect any unauthorized access, contact hello@scalesocialai.com immediately.
5. Intellectual Property Rights
Scale Social AI owns or licenses all content available on the Platform, including text, images, videos, logos, and software.
You may not copy, modify, distribute, sell, or lease any part of the Platform without express written permission.
If you violate these terms, we may immediately revoke your access to the Platform.
6. User-Generated Content (UGC) & License Grant
By submitting or uploading content (e.g., text, images, videos, comments) ("UGC") to the Platform, you:
- Grant Scale Social AI and its business clients a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, distribute, and publicly display the UGC for any purpose, including marketing, promotional, and commercial purposes.
- Represent and warrant that you have full rights to submit the UGC and that it does not infringe any third-party rights, including copyrights, trademarks, or privacy rights.
- Acknowledge that you will not be compensated for your UGC unless otherwise agreed in writing.
Prohibited Content: You agree not to submit any content that:
- Violates laws or regulations.
- Is defamatory, obscene, offensive, or promotes violence, discrimination, or illegal activities.
- Contains unauthorized personal information of others.
We reserve the right to remove or restrict any UGC at our sole discretion.
7. Parental Consent for Minor Content
If you submit content featuring a minor (under 18 years old), you must be:
- The parent or legal guardian of the minor, OR
- Have obtained explicit written consent from the minor's legal guardian.
By submitting such content, you grant Scale Social AI permission to use the content in accordance with these Terms.
8. Disclaimers & Limitation of Liability
8.1 No Warranties
The Platform and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free access.
8.2 Limitation of Liability
To the fullest extent permitted by law, Scale Social AI, its affiliates, officers, and employees will not be liable for any:
- Loss of profits, revenue, business opportunities, or goodwill.
- Indirect, incidental, consequential, or punitive damages.
- Data loss, security breaches, or unauthorized access.
If we are found liable, our maximum liability is limited to $100 or the amount paid by you (whichever is lower).
9. External Links
The Platform may contain links to third-party websites. We do not endorse or assume responsibility for their content, policies, or practices.
10. Security & Prohibited Activities
You must not:
- Introduce malware, viruses, or any harmful technology to the Platform.
- Attempt to gain unauthorized access to the Platform's systems.
- Engage in fraudulent, abusive, or illegal activities using the Platform.
Violating these rules may result in immediate termination of your access and potential legal action.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of North Carolina, USA.
If you are a business, you agree that any dispute must be resolved exclusively in the courts of North Carolina.
If you are a consumer, you may have additional rights under local consumer protection laws.
12. Contact Us
For questions or concerns about these Terms, contact us at: